Hardware isn't as sexy a topic as eCommerce, Omni-Channel or Customer AI chat-bot support and hasn't really been on the radar for most independent retailers, SMB chains and mid-range distributors - But continuous incremental, evolutionary steps in how customers interact with brands and their own personal devices has slowly crept up on retailers and bit them hard.
How to wear a hard bite with upgraded Hardware
We've broken this down into a few sequential steps that need to be considered when seeking to align your business operations with customer and employee ergonomics in your environment.
If you are in such a position please read our diagnostic comparison between Shopify and Lightspeed Retail for Independents seeking to upgrade their presence without compromising on the functionality that larger investments in the Salesforce Commerce Cloud can deliver.
Slightly less importantly, are you prepared with thermal printers that can reliably push out loyalty enabled barcodes and are you equipped with RFID tagging printers for in-store and product labels.
Ensuring you have this equipment on the applicable service level agreements, at the best price with guaranteed required integrations and outstanding support is why Aulter is here to help.
Because of this we have decided to forge strong partnerships with;
Hardware providers that deliver exceptional, robust reliability and the offering to scale with your business as you continue to grow. As expanding providers, capable and renowned Internationally, they can provide you with the necessary support and swap outs of your hardware if the worst is to happen.
If you're seeking to upgrade your positioning in the market or are planning to re-establish your eCommerce presence alongside in your in-store setup and would like to know more about how we can engineer this shake-up for you, then please Contact us today for a walkthrough.
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