Privacy Policy and
Terms of use

Please take the time to familiarise yourself with our Terms of Service before commencing a transaction, contractual arrangement, partnership or affiliation with our business entity and owner, Aulter Ltd. Our terms and policy are listed in their entirety on this page.

Privacy Policy.
Welcome to, the website owned by Aulter (“Aulter”, “we”, or “us”) and platform which hosts the Aulter platform. Our Privacy Policy explains how we collect, use, disclose and protect information that applies to our Service, and your choices about the collection and use of your information. By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Privacy Policy, whether or not you are a registered user of our Service. This Policy applies to all visitors, users, and others who access the Service (“Users”), which includes participants of the Aulter platform.
Section 1: Data Collection.

Aulter will collect the following types of information (“User Content”) related to Users: Information provided by Users directly: By registering an account on the Aulter platform website or providing data to Aulter via email, Aulter asks for certain User Content such as the User’s first and last name, phone number, email address, property borough-block-lot numbers, leasable square footage, property name, username, and password. Users also provide detailed information about the infrastructure capabilities of their property through the Aulter Certification assessment process, either online or via an excel tool. Aulter uses this information to operate, maintain, and provide the features and functionality of the Aulter platform.
We claim no ownership rights over User Content created by you. The User Content you create remains yours; however, by sharing User Content through the Service, you agree to allow others to view and/or share your User Content in accordance with your settings and this Policy. Aulter has the right (but not the obligation) in its sole discretion to remove any User Content that is shared via the Service.
You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (viii) contains any information or content that you know is not correct and current. You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. Aulter reserves the right, but is not obligated, to reject and/or remove any User Content that Aulter believes, in its sole discretion, violates these provisions. You understand that publishing your User Content on the Service is not a substitute for registering it with your respective Copyright Office, the Writer’s Guild of America, or any other rights organisation.

Aulter takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts or sends over the Service, or any action you take in reliance on any User Content posted by another User. You shall be solely responsible for your User Content and the consequences of posting or publishing it, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content.
You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that Aulter shall not be liable for any damages you allege to incur as a result of User Content. Information provided to Aulter is completely voluntary. You are always able to change the information you provided to us and make any desired changes to your profile settings and the information you display publicly on your profile.You can always:Review and change your information through your profile pageChoose what information you decide to display publiclyClose your account
These cookies are used to collect information about how visitors use our site. We use the information to compile reports, for digital retargeting and to help us improve the site. The Cookie name is provided so you can identify the cookies that may be in use on your device.The cookies used on the website are as follows;Google Analytics Cookies – We use these cookies to collect information about how visitors use our website, including details of the site where the visitor has come from and the total number of times a visitor has been to our website. We use this information to improve our website and to enhance the user experience. The cookies do not identify you personally, instead they collect information in an anonymous form that is transmitted to and stored by Google on servers in the UK in accordance with its privacy practices.
Hubspot Tracking Code – We use the Hubspot Tracking Code to link up user interactions on the website with user profiles currently on our database via our forms. This enables us to send relevant, tailored email communications to users. is our partner for cookie management in compliance with GDPR regulations in cache and cookie management for user rights and right to erasure guidelines.

Section 2: Sharing Of Users’ Information.
Aulter will not share a User’s information with third parties without the User’s consent, except as noted below:
Who the User agrees to share information with: Any information or content that the User voluntarily discloses for posting to the Aulter platform website through acceptance of this agreement, such as survey data or information on a property profile page on the Aulter platform website, becomes available to the public to be searched for and viewed. The User can change privacy settings directly on the Aulter platform website by adjusting account settings. If the User removes information previously posted to the website, copies may remain viewable in cached and archived pages of the website, or if other users have copied or saved that information.
Information collected through the Aulter platform website will be provided in Application Programming Interface (“API”) format to potential customers for their product and service agreements. These parties retain the right to make this information available to the public and accessible through various government websites, internal data platforms pursuant to GDPR Open Data legislation.
What happens in the event of a change of control: In the event of a change of control of the Aulter platform website, the User’s information such as survey responses and property profile information may be transferred to a new managing entity.
Instances where Aulter is required to share the User’s information: Aulter will disclose the User’s information where required to do so by law or subpoena or if Aulter reasonably believes that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to protect the security or integrity of Aulter service; and/or (c) to exercise or protect the rights, property, or personal safety of Aulter, Aulter users or others.
Keeping the User’s information safe: Aulter cares about the security of the User’s information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Aulter platform website. To protect the User’s privacy and security, Aulter utilises a two-stage registration process (it includes both requesting a unique password and sending an identity validation email to the User’s account) to verify the User’s identity before granting account access. The User is responsible for maintaining the secrecy of the unique password and account information, and for controlling access to email communications from Aulter, at all times. However, Aulter cannot ensure or warrant the security of any information the User transmits to Aulter or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed. Aulter is not responsible for the functionality or security measures of any third party.
Compromise of information: In the event that any information under Aulter control is compromised as a result of a breach of security, Aulter will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Control of account information and settings: Users may update their account and form info at any time by logging in to their account and changing the data reflected. If the User has any questions about reviewing or modifying information, Aulter can be contacted directly for support.
We may share aggregated information about our Users with advertisers (e.g. general demographic information like age range, location, profession). We do not share personally identifiable information with third party advertisers. We share information with third party service providers to allow them to perform their services. This is to carry out functions like performing payment processing and conducting quality assurance.
If you give us permission, we may share some personally identifiable information, such as an email address or phone number with businesses who we think can offer you useful services.
What happens in the event of a change of control: In the event of a change of control of the Aulter will not share a User’s information with third parties without the User’s consent, except as noted below:
Control of account information and settings: Users may update their account and survey info at any time by logging in to their account and changing the data reflected. If the User has any questions about reviewing or modifying information, Aulter can be contacted directly for support., the User’s information such as survey responses and building profile information may be transferred to a new managing entity.
How to control and delete cookies.
The cookies on the site will not be used to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit
about which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.While we’re happy to point you in the direction of this service, we cannot accept any liability for damage to equipment, data or any other loss (excluding personal injury) that may arise as a result of following their guidance.For further information visit the
About Cookies website.
Section 4: Changes To This Privacy Policy.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Section 5: Questions And Contact Information.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us.

Section 6: DMCA Policy.
Aulter has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act. The address of the Designated Agent to Receive Notification of Claimed Infringement (“Designated Agent”) is listed at the end of this policy. Procedure for Reporting Copyright Infringement:
If you believe that material or content residing on or accessible through Aulter websites or services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:A physical or electronic signature of a person authorised to act on behalf of the owner of the copyright that has been allegedly infringed;Identification of works or materials being infringed;Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Fathom is capable of finding and verifying its existence;Contact information about the notifier including address, telephone number and, if available, e-mail address;A statement that the notifier has a good faith belief that the material is not authorised by the copyright owner, its agent, or the law; andA statement made under penalty of perjury that the information provided is accurate and the notifying party is authorised to make the complaint on behalf of the copyright owner.
Please contact the Designated Agent to Receive Notification of Claimed Infringement for Company at Aulter.

Aulter GDPR Policy.
1. Introduction
Aulter is committed to conducting its business in accordance with all applicable Data Protection laws and regulations and in line with the highest standards of ethical conduct.
This policy sets forth the expected behaviours of Aulter Employees and Third Parties in relation to the collection, use, retention, transfer, disclosure and destruction of any Personal Data belonging to a Aulter Contact (i.e. the Data Subject).Personal Data is any information (including opinions and intentions) which relates to an identified or Identifiable Natural Person. Personal Data is subject to certain legal safeguards and other regulations, which impose restrictions on how organisations may process Personal Data. An organisation that handles Personal Data and makes decisions about its use is known as a Data Controller. Aulter, as a Data Controller, is responsible for ensuring compliance with the Data Protection requirements outlined in this policy.
Non-compliance may expose Aulter to complaints, regulatory action, fines and/or reputational damage.Aulter leadership is fully committed to ensuring continued and effective implementation of this policy, and expects all Aulter Employees and Third Parties to share in this commitment. Any breach of this policy will be taken seriously and may result in disciplinary action or business sanction.
2. Scope
This policy applies to all Aulter Entities where a Data Subject’s Personal Data is processed:      In the context of the business activities of the Aulter Entity.      For the provision or offer of goods or services to individuals (including those provided or offered free-of-charge) by a Aulter Entity.      To actively monitor the behaviour of individuals.      Monitoring the behaviour of individuals includes using data processing techniques such as persistent web browser cookies or dynamic IP address tracking to profile an individual with a view to:Taking a decision about them.Analysing or predicting their personal preferences , behaviours and attitudes.
This policy applies to all Processing of Personal Data in electronic form (including electronic mail and documents created with word processing software) or where it is held in manual files that are structured in a way that allows ready access to information about individuals. This policy has been designed to establish a worldwide baseline standard for the Processing and protection of Personal Data by all Aulter Entities. Where national law imposes a requirement which is stricter than imposed by this policy, the requirements in national law must be followed. Furthermore, where national law imposes a requirement that is not addressed in this policy, the relevant national law must be adhered to. If there are conflicting requirements in this policy and national law, please consult with us for guidance.
The protection of Personal Data belonging to Aulter Employees is not within the scope of this policy. [It is covered in the Aulter ‘Data Protection for Employee Data’ policy.]
3. Policy
The management team of each Aulter Entity must ensure that all Aulter Employees responsible for the Processing of Personal Data are aware of and comply with the contents of this policy. In addition, each Aulter Entity will make sure all Third Parties engaged to Process Personal Data on their behalf (i.e. their Data Processors) are aware of and comply with the contents of this policy.
Assurance of such compliance must be obtained from all Third Parties, whether companies or individuals, prior to granting them access to Personal Data controlled by Aulter.

Data Protection Principles
Aulter has adopted the following principles to govern its collection, use, retention, transfer, disclosure and destruction of Personal Data:Principle 1: Lawfulness, Fairness and TransparencyPersonal Data shall be processed lawfully, fairly and in a transparent manner in relation to the Data Subject. This means, Aulter must tell the Data Subject what Processing will occur (transparency), the Processing must match the description given to the Data Subject (fairness), and it must be for one of the purposes specified in the applicable Data Protection regulation (lawfulness).
Principle 2: Purpose Limitation
Personal Data shall be collected for specified, explicit and legitimate purposes and not further Processed in a manner that is incompatible with those purposes. This means Aulter must specify exactly what the Personal Data collected will be used for and limit the Processing of that Personal Data to only what is necessary to meet the specified purpose.
Principle 3: Data Minimisation
Personal Data shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are Processed. This means Aulter must not store any Personal Data beyond what is strictly required.
Principle 4: Accuracy
Personal Data shall be accurate and, kept up to date. This means Aulter must have in place processes for identifying and addressing out-of-date, incorrect and redundant Personal Data.
Principle 5: Storage Limitation
Personal Data shall be kept in a form which permits identification of Data Subjects for no longer than is necessary for the purposes for which the Personal Data is Processed. This means Aulter must, wherever possible, store Personal Data in a way that limits or prevents identification of the Data Subject.
Principle 6: Integrity & Confidentiality
Personal Data shall be Processed in a manner that ensures appropriate security of the Personal Data, including protection against unauthorised or unlawful Processing, and against accidental loss, destruction or damage. Aulter must use appropriate technical and organisational measures to ensure the integrity and confidentiality of Personal Data is maintained at all times.
Principle 7: Accountability
The Data Controller shall be responsible for, and be able to demonstrate compliance. This means Aulter must demonstrate that the six Data Protection Principles (outlined above) are met for all Personal Data for which it is responsible.
How your data is secured in transit and when stored.
Aulter utilises services and partner APIs (application programming interface) to connect and communicate data across services for the functionality of the Aulter platform website.

AWS and Airtable operate to ISO/IEC 27001:2013 as a specification for an information security management system (ISMS), which is a framework for an organisation's information risk management processes.
Information and all data collected or communicated in applications and the transmission of information between your device and our servers is protected using 256-bit TLS encryption. At rest, AWS and Airtable encrypt data using AES-256 standard to SOC 1 and SOC security industry standards.

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When you use the Site, you accept the Terms of Use; if you do not agree to the Terms of Use you may not use the Site. Aulter reserves the right to modify content on the Site and these Terms of Use periodically without prior notice.


Aulter publishes this Web site for our clients, friends, and other interested visitors for information purposes only. The contents of the site do not constitute Information Assurance advice and some information does not necessarily reflect the opinions of the Company, Senior Security Consultants or any of its lawyers or clients.

The site provides general information, which may or may not be correct, complete or current at the time of reading. The content is not intended to be used as a substitute for specific Information Assurance advice or opinions. No recipients of content from this site should act or refrain from acting on the basis of content of the site without seeking appropriate Information Assurance or legal advice or other professional counseling.

Aulter expressly disclaims all liability relating to actions taken or not taken based on any or all contents of the site. The transmission of information to and from this site, in part or in whole, does not create, and receipt does not constitute, a client relationship between senders and/or recipients and Aulter. Any communication through the Web site or through e-mail does not constitute or create a client relationship. In addition, information should not be sent to Aulter electronically until you speak with one of the Senior Security Consultants and receive authorisation to send the information. General information sent to Aulter via this Web site or through e-mail is not secure and is therefore not confidential.

Aulter provides clients with a mechanism to communicate information, reports, alerts and other relevant information in a secure manner, and a client should not send confidential information to Aulter via this Web site unless they have reviewed Aulter's written instructions on how to communicate securely. Once information has been securely sent and received by the client, Aulter can not be held responsible for its' safeguarding. Aulter is not responsible, and does not necessarily endorse, any third-party content that may be accessible through this Web site.

Aulter expressly disclaims all liability for any actions taken or not taken based on any or all the contents of any third-party sites.

Use of Content on the Site

You may view, download, and print contents from the Site subject to the following conditions:

- Aulter's name and copyright notice must appear in all copies
- the content may be used solely for information purposes; and
- the content may not be modified or altered in any way.

You may not republish, distribute, prepare derivative works, or otherwise use the content other than as explicitly permitted herein. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Aulter without the express written consent of Aulter's legal counsel.

You may not use any meta tags or any other "hidden text" utilising Aulter's name or trademarks without the express written consent of Aulter's legal counsel.

You may not use any Aulter logo or other proprietary graphic or trademark as part of the link without express written permission. You do not acquire any ownership rights to any content in the Site. Any unauthorised use terminates the permission or license granted by Aulter.

User Conduct and Obligations

You agree to follow all applicable laws and regulations when using this website. Furthermore, you agree that you shall not:

- Upload, post or otherwise transmit through or to this website any content that: - is unlawful, abusive, threatening, harmful, obscene, lewd, offensive, defamatory or otherwise objectionable; - might infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of others; - contains any viruses, trojan horses, time bombs, or any other harmful programs or elements;
- Disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to gain unauthorised access to any portion of our website, its computer systems, servers or networks;
- Provide false information about yourself to us, impersonate any other person, or otherwise attempt to mislead others about your identity or the origin of any content, message or other communication;
- Transmit junk mail, chain letters, or other unsolicited bulk e-mail or duplicative messages;
- Collect information about other visitors to our website without their consent or otherwise systematically extract data or data fields, including without limitation any financial data or e-mail addresses;
- Sell access to or the use of this website, including any content contained on, downloaded or accessed from this website;
- Redistribute any content, including financial data, provided by us in any manner whatsoever including by means of printed publication, fax broadcast, Web pages, e-mail, Web newsgroups or forums, or any other electronic or paper-based service or method;
- Intentionally alter the format in which financial data is provided by us or otherwise circumvent our regular interfaces to such data; and
- Embed or import any financial data provided by us into any currency information services (whether or not Web-based), data files or application software, including without limitation accounting and payroll systems.

By uploading, posting or otherwise transmitting through or to our website any content, you grant to us, our successors and assigns, a non-exclusive, world-wide, royalty free, perpetual, non-revocable license to use or distribute such content in any manner otherwise than as stated in our Privacy Policy above.

Copyright Information

The Site and the content within the Site are the property of Aulter or its suppliers and are protected by English and Welsh copyright laws and international treaty provisions. The compilation, organisation and display of the content as well as all software and inventions used on and in connection with this Site are the exclusive property of Aulter. Aulter reserves all rights in the Site and its content not specifically granted in any agreements with Aulter.

Trademark Information

Aulter marks, graphics, logos, page headers, button icons, scripts noted on this site are Aulter service marks, trademarks and trade dress and are the sole and exclusive property of Aulter .All other trademarks not owned by Aulter or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Aulter or its subsidiaries.

Products and Services offered by Aulter on this Site

Aulter offers products and services on the Site. When you obtain a product or service from Aulter on the Site, you accept the specific agreement applicable to that product or service. Your use of any such product or service offered on the Site is governed by the terms and conditions in the agreement for that product or service. Except as provided in that agreement, Aulter does not warrant that any product descriptions or content contained in this website is accurate, current, reliable, complete, or error-free.




You agree to defend, indemnify, and hold harmless Aulter, employees, lawyers, and agents ("Indemnitees") against all claims, expenses, liabilities, losses, costs, and damages, including reasonable lawyer's fees, that the Indemnitees may incur in connection with your use of the Site or any hyperlinked Web site.